Delete Your NestHub Account & Data
This page explains how to request deletion of your account and data for the NestHub app (published on Google Play by developer NestHub), which data is deleted versus retained, and for how long.
1. How to Request Deletion
- Open the email app you use for your NestHub account (the same email address you signed up with).
- Send an email to nesthub.support@gmail.com with the subject line "Account Deletion Request", or tap this link: Request Deletion by Email.
- Include the email address linked to your NestHub account so we can verify ownership.
- We will confirm your request by email and process the deletion within 30 days.
No app install or sign-in is required to submit this request — you only need access to your account's email address.
2. What Data Is Deleted vs. Retained
| Data type | Deleted or retained | Additional retention |
|---|---|---|
| Account & profile (name, email) | Deleted | None |
| Children profiles | Deleted | None |
| Pet profiles | Deleted | None |
| Calendar events | Deleted | None |
| Grocery lists | Deleted | None |
| Expense records | Deleted | None |
| Push notification device tokens | Deleted | None |
| Google Calendar sync connection | Deleted | None — does not remove events already written to your Google Calendar; remove those directly in Google Calendar. |
| Security & fraud-prevention logs | Retained | Up to 30 days after account deletion, then permanently removed. |
If your account is part of a shared family with other members, only your personal account and access are removed; shared family data remains available to the other family members unless they also request deletion.
3. Questions
For any questions about this process, see our Privacy Policy or contact us at nesthub.support@gmail.com.